Falabella Zip Cardholder

• Order delivery is available worldwide.
• Shipping fees are at customer’s expense and may differ depending on the shipping destination.
• Fees and shipping costs displayed on the website while placing order do not include excise and custom duties.
• Please, notice that excise and custom duties are at customer’s expense.
• The applicable amount shall be paid to the logistic company as described by logistic company.
• No customs duties are charged on the shipping of goods within the EU member states.
  The EU countries are Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

• In the event that for whatever reason a customer is not satisfied with their order, they may exercise their right to withdrawal and return their order within 14 days after receiving the products purchased.
• The Security Tag must still be intact and attached to all the returned items, it must not be cut or broken or the return will not be accepted.
• Returning shipping is at customer’s expense. Excise and customs duties, if any, are at customer’s expense and will be deducted from the refund due.
• In case of non-compliant returns, the merchandise will be returned to the customer at the shipping address specified in the original order, at the customer’s expense.

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